What to expect

Fewer surprises. More support.

Tell The Consortium when you call. The team will work with you to identify reasonable language and accessibility support.

Starting care can feel like a lot. We explain each step, listen to your questions, and move at a pace that respects you.

Your path into care

What happens next

Call or request a callback. A team member asks what support you are looking for and when it is best to talk.

Same-day or next-day intake may be available. We confirm timing, location, what to bring, and any accessibility needs.

An intake specialist listens to your goals and reviews coverage or payment questions. You can ask questions or pause at any time.

Together, we identify support that fits: therapy, psychiatry, recovery services, case management, or a combination.

Your care team coordinates services with you, answers questions, and helps you understand the next step.

Yes. You may bring a trusted support person when appropriate.

If available, bring identification, insurance information, a medication list, and relevant records. Call us if you do not have these.

Tell us when you call. We will work with you to identify reasonable language and accessibility support.

You do not have to know exactly which program you need. Patient Access will help you find the right place to begin.