Fewer surprises. More support.
Starting care can feel like a lot. We explain each step, listen to your questions, and move at a pace that respects you.
Start careCall (215) 596-8100What happens next
You reach out
Call or request a callback. A team member asks what support you are looking for and when it is best to talk.
We help you find the right starting point
Same-day or next-day intake may be available. We confirm timing, location, what to bring, and any accessibility needs.
Your intake conversation
An intake specialist listens to your goals and reviews coverage or payment questions. You can ask questions or pause at any time.
We connect you with care
Together, we identify support that fits: therapy, psychiatry, recovery services, case management, or a combination.
Ongoing support
Your care team coordinates services with you, answers questions, and helps you understand the next step.
You are welcome to ask.
Can I bring someone?
Yes. You may bring a trusted support person when appropriate.
What should I bring?
If available, bring identification, insurance information, a medication list, and relevant records. Call us if you do not have these.
What if I need language or accessibility support?
Tell us when you call. We will work with you to identify reasonable language and accessibility support.
Ready for the first conversation?
You do not have to know exactly which program you need. Patient Access will help you find the right place to begin.
Request a callback